📋 Afrihost DNS setup guide
This guide shows you exactly how to add DMARC records in Afrihost for your ARMD Managed DMARC Protection service. The process usually takes about 10 minutes.
You’ll use the DNS values supplied in your ARMD.digital onboarding email, and the steps below show you exactly where to enter them.
Not with Afrihost? Choose your DNS provider from our DMARC DNS setup guides.
🧾 Before you start
You’ll need two things:
- Your ARMD onboarding email containing your DNS records (record type, host name and value for each).
- Your Afrihost ClientZone login for the account that holds your domain.
Don’t have the login? No problem. This is usually handled by whoever set up your website or email. Simply forward your ARMD onboarding email to your IT provider or web developer. They’ll have everything they need.
Still on konsoleH? Xneelo’s older control panel (konsoleH) is still in use on some accounts. If your login takes you to konsoleH instead of the new Control Panel, see the konsoleH note below — the steps differ slightly.
👥 Steps to Add DMARC Records in Afrihost
Step 1: Log in to ClientZone
Go to ClientZone and log in.
Step 2: Find your domain
Click the Hosting tab, then select your domain from the list.
Step 3: Open the DNS Editor
Click Hosting Settings, then select DNS Editor. This shows all the current DNS records for your domain. Don’t change or delete anything here. You’re only adding new records.
Step 4: Add your records
Click Create New Record at the top left, then for each record in your ARMD onboarding email:
- Select the record Type from the dropdown (TXT or CNAME, as shown in your email).
- Copy the Host / name value from your email into the Name field.
- Copy the Value / destination from your email into the Content field.
- Enter 0 (zero) in the Priority field.
- Leave the TTL at the default (7200).
- Click Create.
Scroll down to check that your new record appears in the list, then repeat for the next record.
Copy and paste — don’t retype. A single missing character will stop the record from working. Watch for your browser or email client adding spaces when copying.
Step 5: You’re done — we take it from here
There’s nothing further to submit. We check your domain automatically and will confirm by email as soon as your records are live. DNS changes at Afrihost can take up to 48 hours to take effect, so the confirmation may not be immediate.
Once you add DMARC records in Afrihost and they go live, we handle the monitoring and protection phases of your Managed DMARC Protection service. We’ll be in touch if any of your email services need a setting switched on.
📋 Afrihost-specific notes
Domain at Afrihost, but website hosted elsewhere? If your domain is registered at Afrihost but your nameservers point to another provider, your DNS is managed there, not in ClientZone. Check the NS records in the DNS Editor if you’re unsure, or ask your IT provider where your DNS is actually managed, then use the matching guide from our DNS setup guides.
“Another record with that name already exists.” If you see this error when adding a record, an existing record with the same name may need to be edited rather than duplicated. Don’t delete anything. Forward the error to us with your onboarding email reference and we’ll advise on the correct change.
📚 Frequently asked questions
No. You are adding new records, not changing existing ones. Your mail flow and website continue to operate as normal while the records are added.
Afrihost advises up to 48 hours for DNS propagation. Most records are visible much sooner.
You don’t need to check yourself — we monitor your domain and confirm by email once the records are live.
The DNS Editor only appears for the ClientZone account that holds the domain. If you’re logged in but can’t find it under Hosting Settings, your domain may sit on a different Afrihost account, or your DNS may be managed elsewhere. Ask whoever set up your hosting, or forward this guide to them.
What matters is where your DNS is hosted, not where your domain was registered or your website lives. If you’re not sure, we confirm this for you during onboarding — your onboarding email names your DNS provider.
For most domains, the DNS records are the main task. Once they’re live, your first DMARC reports show us which services send email on your behalf — some of these, like Microsoft 365 or newsletter platforms, may also need DKIM signing switched on in their own settings.
We’ll contact you in the first few weeks about any that need attention and tell you exactly what to do; it’s usually one setting per service.
✅ Need a hand?
If you get stuck at any step, reply to your onboarding email — it contains everything about your domain, so you’ll reach us with the full picture. If an IT provider manages your domain, forwarding them that email and this guide is usually the fastest route.